Frequently Asked Questions
Everything you need to know about your Nood beauty journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Are Nood products cruelty-free?
Yes, all Nood products are 100% cruelty-free and vegan. We never test our formulas on animals, and we ensure our suppliers adhere to the same ethical standards.
Can I track my order?
Absolutely. Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your beauty tools safe for sensitive skin?
Our devices and skincare products are designed with all skin types in mind. However, we always recommend performing a patch test or consulting with a dermatologist before starting a new beauty regimen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.